Shipping policy
We care about the convenience and comfort of our clients, which is why we offer simple and transparent payment and delivery terms.
Payment
We operate on a prepayment basis only.
Two options are available:
• 50% prepayment – the remaining amount is paid via cash on delivery upon receiving your order from Nova Poshta.
• 100% prepayment via bank transfer.
Delivery within Ukraine
• Delivery is carried out via Nova Poshta – either to a branch or by courier to your address.
• Production time: 7–9 business days.
• Delivery time: 1–2 business days.
• Delivery cost: according to the carrier’s rates.
International Delivery
• International shipping is carried out via Nova Poshta.
• Terms: 100% prepayment only.
• Production time: 7–9 business days.
• Delivery time: 3–10 business days, depending on the destination country.
• Shipping cost is calculated individually and will be provided by our manager after the order is placed.
Additional Information
• Once your order is shipped, Nova Poshta will send you a tracking number (TTN), so please make sure to provide your correct phone number.
• Please check the integrity of the packaging upon receiving your order.
• If you have any questions, we are always available via social media, email, or the online chat on our website.
